10 marketing trends to watch for sustainable growth

The shifts worth planning around, from short-form video and community-led growth to AI in content production.

Written by the people doing the work.

A pair of binoculars on a desk, ringed by ten cards naming marketing trends to watch

The marketing trends worth planning around are short-form video, immersive formats such as AR, user-generated content, a new kind of influencer marketing, community-led growth, AI in content production, data-driven personalisation, value-first storytelling, purpose-driven marketing, and shopping inside social apps.

Trends are only worth reading if they change what you do on Monday. These do. They are grouped below into the four decisions they affect, with what to do about each one and how to tell which matter for your business.

Each trend, what is changing, and what to do about it
Short-form video dominanceWhat is changing: Short vertical video sets the pace on every platformWhat to do about it: Make short video a regular part of the plan, not an extra
AR, VR and immersive experiencesWhat is changing: Shoppers can try products on, or place them in a roomWhat to do about it: Watch it if people need to see your product on themselves or in a space
Authentic user-generated contentWhat is changing: Customers' own posts are trusted more than brand postsWhat to do about it: Make it easy for customers to share, and ask permission to repost
Influencer marketing 2.0What is changing: Smaller, specialist creators outperform big general onesWhat to do about it: Work with creators whose audience matches your customers
Community-led growthWhat is changing: Customers talk to each other, not only to the brandWhat to do about it: Give people a place and a reason to talk about your category
AI-powered content and automationWhat is changing: Drafts, variations and edits are faster to produceWhat to do about it: Use it for production, and keep people for the judgement
Data-driven personalisationWhat is changing: The same offer is shaped for different groupsWhat to do about it: Split your audience into a few groups and speak to each
Value-first storytellingWhat is changing: Content earns attention by being useful firstWhat to do about it: Lead with the useful part, and sell after
Sustainable and purpose-driven marketingWhat is changing: Buyers notice what a business stands forWhat to do about it: Say only what you can show, and show it
Social commerce and in-app shoppingWhat is changing: People can buy without leaving the appWhat to do about it: Set up shop features so the content can be bought from

What stays the same underneath

Every trend on this list is a new way of doing something marketing has always had to do. Seeing the old job underneath a new trend makes it easier to judge, because you can ask whether it does that job better than what you already do.

Each trend, and the lasting job it does
Short-form videoThe lasting job underneath it: Getting attention where your customers already spend it
User-generated contentThe lasting job underneath it: Proof from someone other than you
Specialist influencersThe lasting job underneath it: A recommendation from someone people trust
Community-led growthThe lasting job underneath it: Keeping the customers you already have
AI in content productionThe lasting job underneath it: Making the work faster to produce
PersonalisationThe lasting job underneath it: Knowing who you are talking to
Value-first storytellingThe lasting job underneath it: Being useful before asking for anything
Purpose-driven marketingThe lasting job underneath it: Being honest about what you stand for
Immersive formatsThe lasting job underneath it: Helping someone picture owning the product
Social commerceThe lasting job underneath it: Removing the steps between wanting and buying

If a trend does its job no better than something you already do well, you can let it pass without falling behind.

How people watch

The first two trends are about the format people expect to find content in.

Short-form video dominance

Short-form video keeps taking attention from every other format, and it now sets the pace on every platform rather than one.

For a small business, the practical change is to plan video in from the start instead of adding it when there is time. Shooting several weeks of clips in one session makes that realistic. Ideas for what to film are in video shooting ideas for small businesses.

AR, VR and immersive experiences

Immersive formats, including try-ons in augmented reality, are moving from novelty to something a shopper expects in a few categories. Worth watching if you sell anything people want to see on themselves or in a room.

Most small businesses do not need to build anything yet. Filter and effect tools inside the social apps, and simple 360-degree product views, are the low-cost way to try the idea first.

Who people believe

The next three trends share one idea: people trust other people more than they trust a brand talking about itself.

Authentic user-generated content

Content made by real users carries further than content about the brand, because it is read as evidence rather than as a claim.

Make it easy to happen. Ask happy customers to post and tag you, reply when they do, and always ask permission before you repost their photograph or words.

Influencer marketing 2.0

Influence has moved the same way. A smaller account with a specific audience now does more for a specific business than a large one with a general audience.

Choose creators by who follows them, not by how many. A local food creator whose followers eat out in your area is worth more to a restaurant than a national account with a larger number and the wrong people.

  • Where the audience is: most of the creator's followers should be in the area or market you sell to.
  • What the comments say: real conversations are a better sign than rows of emojis.
  • How past partnerships look: brand posts should sit naturally among their own content.
  • Whether the style fits: their look and tone should sit comfortably beside your brand.
  • What you agree in writing: what will be posted, when, and whether you can reuse it in your own posts or ads.

Paid posts should be labelled as paid. In India the ASCI guidelines for influencer advertising require that disclosure, and a clear label protects your business as well as the creator.

Community-led growth

Community-led growth is the version of this you own. A group of people who talk to each other about your category is worth more than a following that only talks to you.

It can be small: a WhatsApp community for regular customers, a close-friends list for early access, or a monthly event people come back to.

Starting a small community around your business
  1. 1. Choose the group

    Regular customers, past clients, or people interested in your category.

  2. 2. Choose the place

    A WhatsApp community, a close-friends list, or a small Facebook group.

  3. 3. Give something first

    Early access, a useful tip, or a first look at something new.

  4. 4. Keep a rhythm

    Post on a predictable day, so members know when to look.

  5. 5. Let members talk

    Ask questions and invite answers, so it becomes a conversation rather than a noticeboard.

How the work gets made

Two trends are changing the production side of marketing more than the thinking side.

AI-powered content and automation

AI has changed the production step rather than the thinking step. It makes drafts, variants and cutdowns quickly, and it still needs somebody who knows the brand to choose between them.

Where AI helps, and where a person still decides
WritingAI is useful for: First drafts and caption variationsA person still decides: What is true, and what sounds like you
DesignAI is useful for: Resizing and quick variationsA person still decides: Whether it looks like your brand
VideoAI is useful for: Captions, cutdowns and rough editsA person still decides: Which moments are worth keeping
PlanningAI is useful for: Organising ideas into a calendarA person still decides: Which ideas serve the goal
RepliesAI is useful for: Suggesting answers to common questionsA person still decides: Anything about price, a complaint or a promise

Data-driven personalisation

Personalisation from your own data is the other half. The same offer written for two segments beats one offer written for an average nobody is.

Start simple: split the people you reach into two or three groups, such as new and returning customers, and write the offer for each. Paid campaigns make this easier to test, which is part of what our campaign management service does.

What people buy into

The last three trends are about why people choose one business over another, and how short the path to buying has become.

Value-first storytelling

Value-first storytelling means the post is useful before it is persuasive. A tip, an honest comparison or a behind-the-scenes explanation earns the attention that the offer then spends.

Turning a sales post into a value-first one
A list of product featuresTry: The question buyers ask before choosing, answered honestly
A daily offer postTry: A useful tip most days, and the offer once a week
Saying the product is the bestTry: When it suits someone, and when something else would suit them better
A polished advertTry: How the thing is made, and why it is made that way

Useful posts are also the ones people save and send on, which is how they keep reaching people after the first day.

Sustainable and purpose-driven marketing

Purpose-driven positioning means the business stands for something a customer can name. It only works when it is true and visible: local sourcing you can show, packaging you have actually changed, or a practice you can explain.

Claims you cannot show do more harm than saying nothing, because customers check. Say only what you can prove.

Social commerce and in-app shopping

Social commerce closes the gap between being convinced and buying. When the shop sits inside the app, the distance between the two is one tap, and the content has to be ready for that.

The practical steps are a product catalogue connected to your account, product tags on posts, and a clear route to buy or message from every post that shows something for sale.

No business should chase all of these at once. The right ones depend on what you sell and how people buy it. These are starting points for the industries Kalaa works with.

Trends to prioritise, by industry
Interior design and architectureTrends to start with: Short-form video, AR and immersive views, value-first storytellingWhy: Buyers need to picture a finished space before they commit
Restaurants and foodTrends to start with: Short-form video, user-generated content, local creatorsWhy: Diners trust other diners, and food is judged on sight
Retail and fashionTrends to start with: Social commerce, user-generated content, personalisationWhy: The path from seeing to buying can be one tap
Manufacturing and industryTrends to start with: Value-first storytelling, AI for production, personalisationWhy: Buyers compare suppliers on expertise and reliability
Import and exportTrends to start with: Value-first storytelling, community, purpose you can showWhy: Trust across distance is built on proof and consistency

Here is how a small restaurant might work through the list for one quarter. It illustrates the method rather than describing a real client.

One quarter of trend decisions for a small restaurant
Short-form videoDecision: Try it: two Reels a week from one filming sessionHow it will be judged: Table bookings and messages that mention a video
User-generated contentDecision: Try it: reshare diners' posts, with permissionHow it will be judged: Whether reshared posts bring more saves and profile visits
Specialist influencersDecision: Try it small: one visit from a local food creatorHow it will be judged: Bookings in the fortnight after their post
Social commerceDecision: Not yet: bookings happen by phone and WhatsAppHow it will be judged: Revisit next quarter
Immersive formatsDecision: Let it pass: diners do not need to picture a dish in their homeHow it will be judged: No test needed

Three trends tried, one postponed and one set aside, with every decision tied to the same goal. That is what acting on trends without chasing them looks like.

How to act on a trend without chasing it

Chasing every trend is how a page ends up looking like everyone else's. Copying one that does not fit is one of the common social media mistakes brands make. A simple routine keeps you honest.

From noticing a trend to deciding on it
  1. 1. Check the fit

    Would your customers see this as being about them, and does your product fit inside it?

  2. 2. Test it small

    Try it in a few posts or one small campaign, rather than rebuilding the plan around it.

  3. 3. Measure it against the goal

    Judge it on enquiries or sales, not on how popular the trend is.

  4. 4. Keep it or drop it

    Keep what moved the goal. Drop the rest without regret.

Quick reference

One first step for each trend
Short-form video dominanceStart this month by: Filming several weeks of short clips in one session
AR, VR and immersive experiencesStart this month by: Trying an in-app effect or a 360-degree product view
Authentic user-generated contentStart this month by: Asking your happiest customers to post and tag you
Influencer marketing 2.0Start this month by: Listing local creators whose followers match your customers
Community-led growthStart this month by: Starting a small group for your regular customers
AI-powered content and automationStart this month by: Using it for first drafts, and editing every one
Data-driven personalisationStart this month by: Writing one offer for new customers and one for returning ones
Value-first storytellingStart this month by: Leading every post with the useful part
Sustainable and purpose-driven marketingStart this month by: Writing down what you can actually prove you do
Social commerce and in-app shoppingStart this month by: Connecting a product catalogue to your account

If you want help deciding which of these fit your business, our social media management and content creation services build them into a monthly plan. Talk to Kalaa.

Frequently asked questions

  • What are the biggest marketing trends right now?

    Short-form video, user-generated content, smaller specialist influencers, community-led growth, AI in content production, personalisation, value-first storytelling, purpose-driven marketing, immersive formats such as AR, and shopping inside social apps.

  • Should a small business use AI for its content?

    Yes, for production: first drafts, caption variations, resizing and rough edits. Keep a person responsible for what is true, what sounds like the brand, and anything involving price, complaints or promises.

  • Is influencer marketing worth it for a small business?

    It can be, when the creator's audience matches your customers. A smaller local or specialist creator usually suits a small business better than a large general account, because the people watching are the people who might buy.

  • What is social commerce?

    Social commerce means selling directly inside social apps, through product catalogues, tagged posts and in-app checkout or messaging, so a customer can go from seeing a product to buying it without leaving the app.

  • How do I know which marketing trends to follow?

    Follow the ones that fit how your customers buy. Check whether a trend fits your product and audience, test it small, and keep it only if it moves your goal, such as enquiries or sales.

  • How often do marketing trends change?

    Formats and platforms change quickly, while the jobs underneath them, such as earning attention, proof and trust, barely change at all. Reviewing trends once a quarter is enough for most small businesses.

  • Does my business need to be on every new platform?

    No. Be where your customers already look before they buy, and do that well. Add a new platform only when your customers are clearly there and you can keep it going alongside the ones you already run.

Want this run for your brand?

We plan the month, make the posts and reels, run the ads, and read what came back.

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